Thousands of new warehouse jobs were supposed to help lift a struggling British economy. Instead, employees started equating the work with “being in a slave camp.”

Inside the business of manufacturing online product reviews.

Reporting undercover from inside the online-shipping industry.

The demise of America’s favorite mega-bookstore and the factors beyond the e-book boom that fueled the book retail meltdown.

You know this one: German guy heads into tribal jungle deep upriver, sends the company crazy reports full of radical ideas—and then goes totally rogue. Only this time it's not ivory he's after. It's a secret lost for centuries: the finest cacao on earth.

Apple vs. Google vs. Facebook vs. Amazon.

On Jeff Bezos, Amazon, and the genesis of the Kindle.

A mystery embedded deep within the Amazon.

Diapers.com has a stripped-down business model, a massive warehouse staffed by robots, and a legitimate chance to outsell Amazon.