What the health care industry can learn from how The Cheesecake Factory does business.
The case for coaches in professions other than music and sports. Like medicine, for example:
Since I have taken on a coach, my complication rate has gone down. It’s too soon to know for sure whether that’s not random, but it seems real. I know that I’m learning again. I can’t say that every surgeon needs a coach to do his or her best work, but I’ve discovered that I do.
A commencement address to the graduates of Harvard Medical School on how their chosen profession is changing and what they’ll need to learn now that they’re out of school.
The doctor and New Yorker writer on embracing the shortcomings of expertise:
The truth is that the volume and complexity of the knowledge that we need to master has grown exponentially beyond our capacity as individuals. Worse, the fear is that the knowledge has grown beyond our capacity as a society.
How focusing on the neediest patients could radically reduce health care costs.
The decline of the American autopsy and what it says about modern medicine.
Should modern medicine shift its end-of-life priorities, focusing less on staving off death and more on improving a patient’s last days?
Atul Gawande’s recent commencement address at Stanford’s School of Medicine graduation. “Each of you is now an expert. Congratulations. So why—in your heart of hearts—do you not quite feel that way?”