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15 articles
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One Small Store

Two men, separated by more than 150 years, discover the folly of attempting Western-style capitalism in Micronesia.

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At Sears, Eddie Lampert's Warring Divisions Model Adds to the Troubles

The story of a risky management style gone bust.

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At Sears, Eddie Lampert's Warring Divisions Model Adds to the Troubles

The story of a risky management style gone bust.

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Apple’s Retail Army, Long on Loyalty but Short on Pay

A look at Apple stores, where jobs are high stress, with low pay and little opportunity for advancement.

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Sears – Where America Shopped

An uncertain future for the retailer.

"Sears was so powerful and so successful at one time that they could build the tallest building in the world that they did not need," says James Schrager, a professor of entrepreneurship and strategy at the University of Chicago's Booth School of Business. "The Sears Tower stands as a monument to how quickly fortunes can change in retailing, and as a very graphic example of what can go wrong if you don't 'watch the store' every minute of every day."

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KFC's Big Game of Chicken

How KFC brought fried chicken to China and Africa as U.S. sales slumped.

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The End of Borders and the Future of Books

The demise of America’s favorite mega-bookstore and the factors beyond the e-book boom that fueled the book retail meltdown.

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It's a Wawa World

Inside the cult appeal of the hit convenience mart/gas station Wawa.

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Swamp Dreams

On “American Dream,” a mall under construction in New Jersey that will be the largest on Earth and feature an indoor skiing slope, a tropical area modeled on Hawaii, and a “TV screen that will make Times Square seem like a rec room from the seventies.”

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The Terrazzo Jungle

How the mall was born.

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The Accidental Bricoleurs

On Forever 21 and the rise of “fast fashion”:

They have changed fashion from a garment making to an information business, optimizing their supply chains to implement design tweaks on the fly.

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Sweatpants in Paradise

The immersive mise en scène of a Hollister flagship store, redolent of California beach towns that don’t exist, “lazy, hygienic sexuality,” and weed.

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The man behind Abercrombie & Fitch

Profile of the flip-flop wearing 61-year-old ‘dude’ who turned around a dying company by selling all-American sex to teens – and isn’t apologizing.

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Uniqlones

Tadashi Yanai (“he is like Warren Buffett in Japan”) takes his Uniqlo brand stateside.