A story of telemarketing and the aftermath of a terrible accident.

"She looks run down and queasy under the yellow fluorescent lights. When I was on her side of the glass, I thought visitors always had a look of contentment, as if they didn’t have problems, other than someone in here they had to visit. They came in all tan, wearing white shorts and baseball caps like they were headed to picnics after. It seemed cruel. My parents always looked like they’d gotten lost on the way to church."