What Calls to 311 Reveal About New York
Yes, 311 helped solve the mysterious case of the maple syrup smell. But with the data from more than 100 million calls, it’s primed to explain far more.
Yes, 311 helped solve the mysterious case of the maple syrup smell. But with the data from more than 100 million calls, it’s primed to explain far more.
Steven Johnson Wired Nov 2010 15min Permalink
