“The instant ability—unmanaged ability—for people to say horrible things to each other because of phones is tearing our culture apart. It just is. And so sometimes, I’m like, Man, I wish our headline had been: ‘iPhone Released. It’s A Mistake.’ … But I think there’s a really important flipside to that … a bunch of teenagers are able to create culture at a scale that has never been possible before. Also, a bunch of marginalized communities are able to speak with coordinated voices and make change very rapidly. And that balance—I don’t think we’ve quite understood.”
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