The curious tale of a man called Christian, the Catholic church, David Schwimmer’s wife, a secret hotel and an Airbnb scam running riot on the streets of London

After his father died in an Airbnb rental, the writer investigates what the company can do to improve safety.

“The idea for Handybook occurred to me when I was studying at Harvard. It was so hard to find a reliable cleaning service to tidy my apartment! You know?”

Groupon disasters, the behaviors of the consumer swarm, and how the “1% and the 90% [are] collaborating to prey on the 9% in the middle.”