Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You
Arise Virtual Solutions, part of the secretive world of work-at-home customer service, helps large corporations shed costs at the expense of workers.
Arise Virtual Solutions, part of the secretive world of work-at-home customer service, helps large corporations shed costs at the expense of workers.
Ken Armstrong, Justin Elliott, Ariana Tobin ProPublica Oct 2020 30min Permalink
The author, who works remotely, and her evolving relationship with her physical representation at the office: “an iPad on a stick on a Segway-like base.”
Emily Dreyfuss Wired Sep 2015 15min Permalink