Longform Podcast #5: Paul Ford Your browser does not support the audio player. Click here to download the podcast. Show Notes @ftrain ftrain.com Ford on Longform "The Web Is a Customer Service Medium" (Ftrain.com • Jan 2011) "The Age of Mechanical Reproduction" (The Morning News • July 2011) "10 Timeframes" (Contents • June 2012) "Rotary Dial" (Ftrain.com • Aug 2012)